Ofcom’s Online Nation was released yesterday. It offers a useful insight into how and why people in the UK use online tools and resources. And the findings may surprise some. They should. Check out the really handy thread from Rob Blackie which summarises the reports main findings – then get your grandparents to teach youContinue reading “Online Nation”
I mean really. Do you really know what you want?
Econsultancy and Adobe’s Quarterly Digital Intelligence Briefing, ‘From Content Management to Customer Experience Management’, looks at how web content management has been extended to offer multi-channel experiences, what the challenges have been, what could be done better and how. With opinions and facts garnered by surveying more than 1000 companies, this is an authoritative andContinue reading “The mobile train has left the station”
Imagine a future where mobile payments are seamlessly integrated into our daily lives. So, for example, you could be on a crowded train and spot a poster offering a week’s holiday in the sun for a bargain price. All you have to do is scan the QR code, authenticate your cardholder credentials and hey prestoContinue reading “The future might be mobile, but what about the customer?”
Mobile phones are everywhere, I have three for some strange reason. The first practical mobile phone was produced by Motorola in 1973 and cost about a million US dollars to produce. The costs of producing and distributing mobile phones and provided connectivity have mercifully dropped since then, hence the ubiquity that we have today. ThoughContinue reading “How we use mobile phones”