Online Nation

Ofcom’s Online Nation was released yesterday. It offers a useful insight into how and why people in the UK use online tools and resources. And the findings may surprise some. They should. Check out the really handy thread from Rob Blackie which summarises the reports main findings – then get your grandparents to teach youContinue reading “Online Nation”

Digital Design: Trends

Mobile has changed the way designers and developers look at web design.   Can I verify this?   Sure can: As this post from eConsultancy summarising the TNS research commissioned by Google shows, the UK has the highest percentage of people who make a monthly purchase on their smartphones, with 32% of those surveyed as comparedContinue reading “Digital Design: Trends”

The mobile train has left the station

Econsultancy and Adobe’s Quarterly Digital Intelligence Briefing, ‘From Content Management to Customer Experience Management’, looks at how web content management has been extended to offer multi-channel experiences, what the challenges have been, what could be done better and how.   With opinions and facts garnered by surveying more than 1000 companies, this is an authoritative andContinue reading “The mobile train has left the station”

Technology in East Africa

Mobile technology is spurring entrepreneurial led economic growth in East Africa.   There are lessons here for the developed world too, low-cost accessible technology can be put into service for the majority of people. Technology doesn’t have to be a competitive status symbol, or just a leisure accessory.   This development was first covered by my journalistContinue reading “Technology in East Africa”

The future might be mobile, but what about the customer?

Imagine a future where mobile payments are seamlessly integrated into our daily lives. So, for example, you could be on a crowded train and spot a poster offering a week’s holiday in the sun for a bargain price. All you have to do is scan the QR code, authenticate your cardholder credentials and hey prestoContinue reading “The future might be mobile, but what about the customer?”

How we use mobile phones

Mobile phones are everywhere, I have three for some strange reason. The first practical mobile phone was produced by Motorola in 1973 and cost about a million US dollars to produce. The costs of producing and distributing mobile phones and provided connectivity have mercifully dropped since then, hence the ubiquity that we have today. ThoughContinue reading “How we use mobile phones”