Consumers: Ethics and Guilt

Consumers are increasingly turning to brands without heritage or history.   Why?   For ‘heritage’ and ‘history’, read ‘tired’ and ‘tainted’ as brands are exposed for unsavoury business practice, avarice, tax avoidance and a host of other failings in consumers’ eyes.  

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The mobile train has left the station

Econsultancy and Adobe’s Quarterly Digital Intelligence Briefing, ‘From Content Management to Customer Experience Management’, looks at how web content management has been extended to offer multi-channel experiences, what the challenges have been, what could be done better and how.   With opinions and facts garnered by surveying more than 1000 companies, this is an authoritative and […]

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The end of economic growth?

Fossil fuel depletion, and an awareness that these fuels have negative environmental impacts and economic consequences are lending credence to the notion of an ‘end of economic growth’.   We have been growing on borrowed time. Alternative energy resources will need massive investment and decades of innovation and refinement before they can come anywhere near plugging […]

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